Our plan addresses: data backup and recovery; all mission critical systems; financial and operational assessments; alternative communications with clients, employees, and regulators; alternate physical location of employees; critical supplier, bank, and counter-party impact; regulatory reporting; and assuring our clients prompt access to their funds and securities if we are unable to continue our business.
• National Financial Services’ Business Continuity Plan – Brokerage accounts are carried by National Financial Services LLC (“NFS”), Member NYSE/SIPC. NFS has a comprehensive business continuity plan in place, which should provide HYA & HYAI with the necessary support to continue brokerage operations during a disaster. While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, NFS has advised us that its objective is to restore its own operations and be able to complete existing transactions and accept new transactions within 24 hours. Your orders and requests for funds and securities could be delayed during this period. In the event that HYA & HYAI must cease operations, clients whose accounts are carried by NFS may contact the NFS Customer Service Line at (800) 801-9942 for account access and information
• Investment Companies’ Business Continuity Plans – Regulations require that investment companies develop business continuity plans. In the event that HYA & HYAI must cease operations, clients whose accounts are held at individual investment companies may contact them at the telephone number listed on their statements for account access and information. HYA & HYAI will assist clients as necessary in contacting those companies.